Shipping policy
Shipping Policy
Thank you for shopping with Pawfinds. We aim to make delivery as clear and straightforward as possible.
United States Shipping
We currently offer free shipping on U.S. orders.
Estimated delivery time is generally 8–16 business days after shipment. Delivery times are estimates and may vary due to carrier delays, holidays, weather, customs processing, or other circumstances outside our control.
Order Processing
Orders may require processing before they are shipped. Once your order has been dispatched, you’ll receive tracking information when available.
Tracking
Most orders include tracking. Please allow some time for tracking information to update after your shipment is dispatched.
Multiple Packages
If your order contains several items, they may be shipped separately and arrive at different times. You will not be charged additional shipping fees because of split shipments.
Address Changes
Please double-check your shipping address before completing your order. If you notice an error, contact us at support@mypawfinds.store as soon as possible. Once an order has entered fulfillment, we may not be able to change the delivery address.
Delayed or Missing Orders
If your order has not arrived within the expected delivery window, please contact us and we’ll help investigate the shipment.
International Shipping
Shipping availability, rates, and estimated delivery times for destinations outside the United States will be shown at checkout where available. Customers may be responsible for any applicable customs duties, taxes, or import charges.
Questions
For shipping questions, contact us at: